Patients are seen by appointment, so please call in advance so our staff may reserve a time for you.
We respect our patient’s time and make every effort to remain on schedule. Some visits are more complicated than initially anticipated and emergencies also arise that could delay us. If we are significantly delayed, every effort will be made to notify you beforehand so you may choose to come later or reschedule.
As a courtesy, we will call to confirm all appointments at least 24 hours prior. If you are unable to keep your appointment, we would appreciate at least 24 hours notice so that your reserved time may be made available for other patients. If you are going to be late, please notify us: you may be asked to reschedule if it will make other patients wait too long.
Patients who consistently miss appointments without notice, may not be rescheduled without a monetary deposit.
Total dental health is dependent on sound teeth and healthy supporting bone. Additionally, occlusion (the way the teeth fit together) has a great deal to do with the life expectancy of teeth. Our goal is to eliminate, as much as humanly possible, problems in these areas. But we need your help. If you work with us, you will have a healthier mouth now and in the future.
We hope you share in our belief that regular preventative dental health care is a sound investment, while the responsibility for returning for this treatment rests primarily with you, we will provide the service of reminding you by phone or postcard.
At the time of your recall visit, please advise the receptionist of any changes in the following areas:
- telephone numbers
- medication being taken
- marital status
- insurance coverage
As a convenience to you, we are happy to cooperate with you and your insurance company to help you receive the maximum benefits available under your policy. Please bring your dental benefits booklet and an insurance card to the office, so we can better answer your specific questions.
We ask our patients with insurance to pay the deductible plus any co-payment due at the time of treatment. Please be aware that most insurance companies will not cover 100% of all dental expenses.
It usually takes three to six weeks for benefits to be paid. If after 60 days the insurance company has not paid, we ask the patient to pay the balance of their account. We will continue to seek settlement from your insurance company for a reasonable period of time.
Please remember, the service provided by any dentist amounts to an agreement between the patient and the office. The insurance relationship constitutes an agreement between the carrier and the patient, not the carrier and the dentist.
We have made and will continue to make every effort to keep down the cost of your dental care. Our policy is to request payment at the time of your dental treatment. We try to avoid sending statements, because the cost of paperwork, postage and manpower affects our fees. We do our best to adjust to our patients requirements in planning for the investment in superior dental health. We will be happy to discuss every procedure and fee before we start. We also will help you arrange for payment, as several methods are available.
Please talk to one of our staff if you have any questions or concerns.
Our practice has grown because of all the nice things you say about us. We appreciate you sending us your family and friends, and will make every effort to treat them with the best of care and provide only the finest dentistry available.